Shipping policy

Effective date: September 10, 2026

Shipping Area and Cost

Manevessa ships free of charge to eligible street addresses in the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories or international destinations.

We do not ship to P.O. Boxes or APO, FPO or DPO military addresses. We do not offer expedited shipping. Orders may be delivered by USPS, UPS, FedEx or DHL, selected according to the order and destination.

Processing Time

Orders are normally processed within 1 to 3 business days. Business days are Monday through Friday, excluding U.S. federal holidays.

The daily order cut-off is 5:00 p.m. Eastern Time on business days. Orders placed after the cut-off are treated as received on the next business day.

Estimated Delivery

Estimated delivery is 3 to 7 business days after the order has been processed and transferred to the carrier. The total expected time from order placement is generally 4 to 10 business days.

Delivery dates are estimates, not guarantees. Weather, carrier disruptions, high-volume periods, address problems and other events outside our reasonable control may cause delays.

Order Tracking and Address Accuracy

When tracking becomes available, we will send it to the email address used at checkout. Tracking may take up to 48 hours to show movement after the carrier receives the package.

Customers are responsible for providing a complete and accurate address. Contact support@manevessa.com immediately if an address correction is needed. We cannot guarantee changes after fulfillment begins.

Delays

If we cannot ship within the promised processing time, we will notify you and provide a revised estimate. Where required, you may agree to the delay or cancel the unshipped order for a full refund.

If tracking has not updated for 7 business days or the package is marked delivered but cannot be located, contact us so we can investigate with the carrier.

Lost Damaged or Returned Packages

If a package is lost, arrives damaged, or is marked delivered but cannot be located, contact support@manevessa.com or +1 (618) 340-9747. For damage, an incorrect item or a quality issue, contact us within 7 calendar days after delivery and retain the product and packaging while the claim is reviewed.

If a package is returned because of an incorrect address, refusal or failed delivery, we will contact you. Additional shipping charges may apply for reshipment unless the failure was caused by us or the carrier.